How to Check on the Health of Your Volunteers
How often do you check on the personal health of your volunteers?
I know I don’t do a good enough job.
And if I’m being really honest, I often hesitate to check in with how volunteers are doing because my fear is what if the conversation ends with half of them wanting to “take a break” (translated: You’ll never see me in Kid’s Church again).
But I’m learning more and more how important personal health conversations are; here’s just a few reasons:
- It gives volunteers an exit ramp. When a volunteer comes into Kid’s Ministry, you don’t want it to be like the Hotel California: “You can check out anytime you like, but you can never leave.” Because if that’s the case, word will get around, and no one will volunteer in the first place.
- It lets volunteers know you care more about them as people than what they do as volunteers. When you care about the person first, loyalty and retention goes up.
- It helps you keep your finger on the pulse of the volunteer culture. If a lot of people are feeling burnt out, then something is broken and needs to be fixed.
It’s great to check in with volunteers informally, but what if you want a larger snapshot of volunteer health at your church that includes almost everyone?
What we found really effective at our church was an in-person survey.
We invited every volunteer to a Kid’s Volunteer Celebration (I’ll be writing about this in next week’s post) to simply thank our Kid’s Volunteers for what they do.
Before the event while our volunteers were eating, we passed out a simple 5 question survey geared toward personal health.
We asked our volunteers to include their names, so we could follow-up with their feedback.
Then right before we started the celebration, we collected all the surveys.
Here’s what the survey looked like (Word Doc Link: https://cloudup.com/iEjwgzC8BH3)
The survey really helped us to know how healthy our volunteers feel, and also to see their view of what’s working well in our Kid’s Ministry and what we need to improve on.
How do you check in with your volunteers about their personal health? Leave a comment.
And if this was helpful to you, please pass it along by sharing on Facebook!
Latest posts by Brandon Horst (see all)
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- How to Lovingly Hold Volunteers Accountable When They Don’t Show Up - December 1, 2017